This is why it's all but impossible for immigrants to "play by the rules"
I applaud this woman trying to make the system work, but when you take a broken premise, then add a broken set of stanrds, to a broken buracracy, the result is neither functional or workable. And that is indeed, the problem, huge sums spent supporting a system that is fundamentally broken in so many ways. A good posterboy story for the failure of the Empire
Obviously, yes, we have to do this in every interaction with government that we possibly can.
It is a total waste of productive time and capital, and THAT is what THIS government is good for.
She has been here since she was 8 and is in at least her 20s now.
Why has she not gone through the naturalization process? Since she has not, she is not an immigrant.