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Alice in Wonderland had nothing on those guys.
It's the customer's problem if they can't visualize it. There is a story about defense contractors making an airplane for the government. When they completed the contract, they were accused of not meeting specs. The contractor pointed out the specs stated the fighter had to fly X amount of miles, it didn't specify it had to be able to return from that distance! Absurd as that sounds, it's the world we live in today. ;-)
#beentheredonethat
"William H. Whyte, Jr. coined the term in 1952 in _Fortune_ magazine:
Groupthink being a coinage - and, admittedly, a loaded one - a working definition is in order. We are not talking about mere instinctive conformity - it is, after all, a perennial failing of mankind. What we are talking about is a rationalized conformity - an open, articulate philosophy which holds that group values are not only expedient but right and good as well. -- Wikipedia article on "Group Think" It is Anderson's own employers who insist that he do what the client wants.
Accountants know an old joke about the three bookkeepers in a job interview. Each is asked "How much is 2 plus 2?" The one who is hired is the one who asked back, "How much do you want it to be?"
Also, on the plus side, you know Anderson was fairly succinct and cogent. He explained everything well and even switched contexts to offer different reasons for the same failures. If there is a parable here (see khalling above), it is that Anderson needs to work for himself -- he will still have the same customers, of course, but at least he will be unburdened of the sales manager and project manager.