Can you imagine a corporate call center operating in this manner? And I'm just staggered by the amount of money they want for their corporate IT "upgrades". I work in IT and you need HOW much? And this is despite the $2 BILLION already spend on the healthcare.gov website that STILL doesn't work?

Koskinen is a fungus you find growing on the underside of a rock. All one has to do is listen to him during Congressional testimony to see he's the worst kind of bureaucrat. His kind of ilk sicken me.