One article says it was "Corporate suicide".

They go into a bit of a wandering tale, talking about his license and poker. I don't think it is germane to the issue of you got on the flight, you stay on the flight unless you do something bad. Also, they did not say what other flights were available, and when, and could they have guaranteed him passage?

Just found this on new feed: http://www.khou.com/money/business/un...

Flight not overbooked. Has a bit more of the information complied.

We only travel by RV now since we retired because flying in a cramped plane and going through long lines and TSA is just not for us.

Yes smart intelligence a type of AI possibly .
One of the things I hate about flying is that the price fluctuates Widely. I am sure the last minute buyer pays much more then the months in advance buyer. When they get a rash of late purchases for higher rates, the overbooking is more likely. Just guessing.

Whoa! That's way more funny money than I heard about.
Maybe what I heard was near the top of the slide. Me dino dunno.

Bad business, but who owns the plane? I think we support United's right to make this decision and perhaps enforce it.

Was it remotely wise? Not a chance.

Should United be punished? They will...they will, but not by government.

I listened to the David Neeleman the founder of 4 Airlines including JetBlue interviewed this morning his company Azul Brazilian Air . Had their IPO today. His solution is to give the agents at the gate the autonomy to up the offer till the market forces entices a trade.

Sorry to hear that, nick. I haven't bought a car under warranty since about 1995, and at that time Mazda did do everything required to keep me happy. Drove that car until 2010 when I moved overseas. I have bought 3 more (used and no warranty) since then. I think you said it right. Customer service is hard to find in some lines of business. Walmart showed the right way for a long time, but they have lost that capability to some extent in recent years.

It is never cash, just a voucher, although the one article I posted here indicates a woman did get cash, and made 14,000for cancelling their trip.

I saw 500 million capital loss... which is just funny money as far as stock value goes..

I think it is endemic across all "customer oriented" services, poor customer service is not limited to airlines. I will never buy a Ford again because they jerked me around, making me wait for the "Facotry" to get back to them, then decided they didin't want to address the issue, and I had to go to the dealer that sold me the car, which was now 35 miles over 36K. The service manager told me "Nope" no fixie". I told him I would not ever buy a Ford again, and by golly, I haven't.

Well, it is market forces, but you can see how market forces work today, it gets cheaper, flimsier, and less durable. So, they have to make it up in volume or cut CEO pay and stock...thus we get volume. United also floated the "no bags for less" which I think fizzeled...

Welll......

I didin't think you were, as there were a lot worse names to hang on the old bird....:)

I wasn't talking against the plane. Probably one of the best, if not the best plane of its kind ever designed and engineered. With good maintenance it could fly forever and with hardly any maintenance it could still do pretty well. On the flight back, I sat up front so I could talk to the pilots and saw them work the controls. It looked almost as easy to fly as the Musketeer I was learning on..

Money talks. Heard on the radio United took a hard hit on the stock market yesterday.
United was said to be worth $9 million less. Don't know how they're doing right now.

why they stopped the bidding is unknown...i am retired now, but while i was flying it always continued until they had enough volunteers...the joke at United is that the employees referred to the company as...Untied....

I like that. Yeah, and with cash in hand, you tell them exactly what you think of them.

When I was in college, coast to coast round trip fares were $320 (regulated). The planes were half empty, and life was good. Given inflation between then and now, the ticket should cost about $3500. But a lot of the tickets today are still $320 or a little more. We are getting what we deserve I suppose.

dont they call that "double dipping"?

I agree - the Chicago Police should be taking a big part of the hit for this also (the "officials" that enforce the "re-accommodation").

United is going to suffer large losses from this, and for no reason really. I could do a better job running United than this dude, just using common sense.

United will pay dearly in customer loyalty, if not in their stock valuation. The losses will eclipse anything they might have to done to get another passenger to take a monetary deal....

hello- rent a car and let the crew drive, its only a little over 4 hours to drive...