Complaints grow, but airlines still allowed to get away with poor service - Business - The Boston Globe

Posted by $ nickursis 9 years, 4 months ago to Business
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A nice summary of why business can sometimes be as bad or worse than government when it comes to doing things. I will not fly cattle car airlines at all unless it is absolutely an emergency. On top of that, I don't believe they take safety, or customer relationships as something other than a cost cutting possibility.
SOURCE URL: http://www.bostonglobe.com/business/2015/01/25/complaints-grow-but-airlines-still-allowed-get-away-with-poor-service/vuLOn2L6FPPe9b2veyXB2I/story.html


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