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Previous comments... You are currently on page 2.
Being a business owner, I understand their motivation.
Where is the business's/servers motivation to provide a good meal with and with the correct portion that was charged for. I can understand how the business owners think this is a good idea, but from a consumer point and a reality point, knowing how people really do things in real life not "In Theory", I see the potential for a lot of complaints and cheating.
Paying for a service before its rendered in not a good idea. The receiver of the service rarely get what’s they paid for: i.e..."I got your money.. Now hurry up and get out of here so I can get someone else in here."
I hope this will not happen, but the most unpredictable variable is involved……. Human nature.
That’s just my 0.02 worth.
I still contend he should rething his business model - even IF he goes to a PF format (which has been successful for a number of establishments) it seems he has other issues that need to be addressed... if he's hemorrhaging money from a restaurant, whether it be the Four Seasons or Mickie D's, the issue isn't that his reservations are no-shows, the issue is he's mismanaging his restaurant.
I know that sounds harsh, but I've been in and out of the industry since I was about 14 1/2... Back end *and* front end, up to management... and mainly in dinner houses or resorts. I've watched people tank their "shops", and watched others succeed. If he's in a market that will bear his business model, and he runs it right, he can't lose.
That he is - and has to turn to a PF model - is, to me, a sign that either (a) he's reinventing the Squirrel (an old-school successful restaurant management hardware-software suite) and using his shop to promote it, or (b) he is in the wrong line of work. The more I look at it, I think its a little of both...
Back to the OP question - would I patronize a PF shop? I have. Some are, indeed, stellar. Some are sadly less than. But if a restaurateur relies on it to keep his doors open (rather than using it as a basis for his thematic business model) then I would question why I would want to eat there.
I suppose the food margins in fine dining are thick enough to cover 'diners choice', but isn't alcohol where the big $$$ lives?
Maybe... he should do what other restaurants do - limit their reservation slot to 10-20%, and fill the rest with walk-in work.
Of course, if his establishment can't pull in enough walk-in to turn a profit, then he needs to rethink either (a) his business model, (b) his menu, (c) his quality control, or (d) his choice of professions.
My guess - he'll make his fortune on his prepay system, which he sells (then leases) to other restaurants. His restaurant will be the "marketing tool" for his "system".
There is one thing - pre-pay has generally been the forté of burger joints and fast food, which may belie the quality of his establishments.
If he's "destination" enough it'll work. If not... well, I'm sure he'll figure that out.
Me? I'm not in that market.
Even if I had the money - I doubt I'd ever be in that "market."
Perhaps, in the end, the dining establishment will move on to being a tapas bar .
Frankly, my cooking is better than 99% of restaurants, and I know what went into the food.
Half the times I eat in restaurants I have some form of indigestion. That never happens when I cook.