I'm an employer and I have GPS devices on all my production and sales vehicles. Every employee is told about them being installed prior to being given the keys. We look at the data occasionally to make sure employees are driving to job sites instead of taking long, unexplained detours. If someone doesn't show up to a job site, we can check where they are and see if there's an emergency with the employee or if someone is stranded. The device is also useful when a vehicle has been stolen. We do not question stops or breaks - of course, people need to use the bathroom and eat. I'm protecting my property (my vehicles) and making sure my employees aren't taking hours off from work without explaining why. Our vehicles also tell us when someone speeds. We work in emergency response and time makes or breaks us. We need to move fast, but not break the law or put anyone at risk.
On the same token, we also have security cameras in various rooms. We look at the feed only when we have reports of a break-in from our security system, and we've been able to catch people breaking in on a few occasions. Again, I'm protecting my property and my employees who may be working after hours and are still in the building.
So, while it is ridiculous to question minute-by-minute actions (that's just bad micro management), there are some legitimate reasons for these devices.
Good arguments. I can understand why some people might be concerned about privacy, but there are legitimate concerns on the other end of the spectrum as well.
Are they getting the job they contracted to do, done?
While I agree with tracking to see they don't put miles on your vehicles without authorization, for all I care they can go sit by the pool 7 hours a day if they get the job they contracted to do done in 1 hour.
If they speed, the police will let you know. If you don't want to put anyone at risk... don't send them out on the streets in a vehicle... or at all.
I like to warn the chronic speeders before the police get to them. When they, the police, "let me know" it's already too late and a fine has to be paid. I've never been a fan of paying fines. Also, I understand risk exists for everyone simply because we're alive. The point is to minimize it. I learned a lot about liability when we began to pay six figures in different types of insurance every year.
And, yes, my employees get the job done. That's why they're employed.
If you schedule 8 hours for a job that only takes one hour, then you're probably not very good at scheduling. Also, that's 7 hours of wasted time that could be used for actual work, not laying around. Employees can goof off all they want on their own time. But when they're on the clock, it's time to work.
I find it hard to understand how employers have time to sort through this data. When I had W-2 employees and loads of business (prior to this summer), I didn't have time for that stuff.
What it sounds like to me is an employer that doesn't have a good system of objectives. Employers and employees need to sit down and make a plan on what they're going to get done. You really need buy-in from the employees. You shouldn't just give them a Gantt chart and say do whatever it takes to follow it. Things will change as soon as the project starts, so you have to stay on top of things.
This is what I *should* do, not what I always do well. It's much easier to gauge if they "look" busy, but that's not very helpful. They need to buy in and put their hearts in the project. You cannot get that from whether they look busy or even through spying. I had a notion to do something kind of like spying, and I told myself *no* b/c it would have been a crutch to allow me not to stay on top of things. I would have focused on spying reports and not whether my customers were happy with what we were actually doing.
I understand the need for it in certain cases. In the case of the pest control working bothering his person about stopping by a Stop-and-Go, this seems like a way to frustrate staff. You want to make it fun and have people feel interested in solving customer's problems for the joy of solving the problem. If they're shlepping through it, customers will notice.
HIs alternate strategy: overwhelm the trackers with so much information about you that if they want to find something they have to dig. I don't really agree, but then I think about someone trying to track my internet activity as I log in/out of my 4 gmail accounts. This guy might be on to something...
lol. If you have a security clearance, you'll be tracked. For the paranoid delusional, not everyday, unless you're under investigation. But every 5 years, you'll cough up the info on where you've been, who you know, hang with, etc or lose your clearance. I assume you're not in this category?
I agree Hiraghm. I have known for some time now that truck drivers are monitored. They have told me that when they get close to the number of hours they are allowed to drive they get a warning signal and then the company can shut the truck off from a remote location. That may be a great safety measure but it sounds like they have gone to the next level. Monitoring calls and following someone in real time is just creepy.
A friend is in pest control for a major company, and they just put GPS trackers in their trucks.
He was called into the manager's office to explain his 10 minute stop, not on his route. "I had a nature call, and pulled into a 7-11." The manager didn't comment, other than a sarcastic "Hmm."
My friend realizes that his freedom to simply get his job done, has gone. He talks all the time about leaving.
My father used to tell me about how, back in the 40s, a bricklayer could be fired if he stopped to light a cigarette; but a drunk bricklayer could keep a bottle of whiskey under the mortar board. See, stopping to light a cigarette makes you lay slightly fewer brick by the end of the day, but the drunk would lay faster (if more poorly) the drunker he got.
well, drunks can hold a lot of liquor. Just can't have him doing any decorative work. Back in that era, most brickwork was structural, unlike today where most brickwork is decorative.
They have camera's and gps in our cable trucks. One facing the driver the other the front of the vehicle. They don't monitor them and the camera only saves what it's recording 10 seconds before and 10 seconds after the truck swerves or stops or accelerates rapidly. It's so the company can know if you're the reason the vehicle got in a wreck. I understand their view point.
On the same token, we also have security cameras in various rooms. We look at the feed only when we have reports of a break-in from our security system, and we've been able to catch people breaking in on a few occasions. Again, I'm protecting my property and my employees who may be working after hours and are still in the building.
So, while it is ridiculous to question minute-by-minute actions (that's just bad micro management), there are some legitimate reasons for these devices.
While I agree with tracking to see they don't put miles on your vehicles without authorization, for all I care they can go sit by the pool 7 hours a day if they get the job they contracted to do done in 1 hour.
If they speed, the police will let you know. If you don't want to put anyone at risk... don't send them out on the streets in a vehicle... or at all.
And, yes, my employees get the job done. That's why they're employed.
What it sounds like to me is an employer that doesn't have a good system of objectives. Employers and employees need to sit down and make a plan on what they're going to get done. You really need buy-in from the employees. You shouldn't just give them a Gantt chart and say do whatever it takes to follow it. Things will change as soon as the project starts, so you have to stay on top of things.
This is what I *should* do, not what I always do well. It's much easier to gauge if they "look" busy, but that's not very helpful. They need to buy in and put their hearts in the project. You cannot get that from whether they look busy or even through spying. I had a notion to do something kind of like spying, and I told myself *no* b/c it would have been a crutch to allow me not to stay on top of things. I would have focused on spying reports and not whether my customers were happy with what we were actually doing.
I understand the need for it in certain cases. In the case of the pest control working bothering his person about stopping by a Stop-and-Go, this seems like a way to frustrate staff. You want to make it fun and have people feel interested in solving customer's problems for the joy of solving the problem. If they're shlepping through it, customers will notice.
http://www.ted.com/talks/hasan_elahi.htm...
HIs alternate strategy: overwhelm the trackers with so much information about you that if they want to find something they have to dig. I don't really agree, but then I think about someone trying to track my internet activity as I log in/out of my 4 gmail accounts. This guy might be on to something...
He was called into the manager's office to explain his 10 minute stop, not on his route. "I had a nature call, and pulled into a 7-11." The manager didn't comment, other than a sarcastic "Hmm."
My friend realizes that his freedom to simply get his job done, has gone. He talks all the time about leaving.
My friend says that their chemicals are monitored carefully, and giving any away would show up easily.
Two sides to the same coin...but I wouldn't work for anyone that assumed that I would steal from them.